1. What is JS LAW? JS LAW is an online legal and consulting services provider offering a unique approach to accessing legal assistance. We operate through an e-commerce platform where clients can purchase a wide range of legal and consulting services for a fixed fee. This model ensures transparency and eliminates the uncertainty of hourly billing.
2. What services does JS LAW offer? Wave Legal provides a wide range of legal and consulting services, including contract review, business formation, intellectual property, employment law, and commercial advisory services. All services are available for a fixed fee through our e-commerce platform.
3. How does the fixed fee structure work? Our fixed fee structure allows clients to purchase legal and consulting services at a predetermined price. This ensures transparency and eliminates the uncertainty of hourly billing. Once you select and pay for the service, our team will begin working on your matter promptly.
3. How quickly will my matter be addressed? We guarantee that a legal or commercial consultant will attend to your matter within a maximum of 48 hours. Our team is committed to providing timely and high-quality service to meet your needs.
4. Are there any hidden fees or additional costs? No, there are no hidden fees or additional costs. The price you see on our platform is the price you pay. If your matter requires additional work beyond the scope of the fixed fee service, we will discuss any potential costs with you upfront before proceeding.
5. How do I purchase a service from JS LAW? To purchase a service, simply browse our e-commerce platform, select the service you need, and complete the payment process. Once your payment is confirmed, a consultant will contact you to start working on your matter.
6. Can I get a refund if I am not satisfied with the service? We strive to ensure client satisfaction with every service we provide. If you are not satisfied with our service, please contact us to discuss your concerns. We will work with you to address any issues and, if necessary, provide a refund in accordance with our refund policy.
7. Who will be handling my legal or commercial matter? Your matter will be handled by one of our top-tier experienced legal or commercial consultants. All our consultants are qualified professionals with extensive experience in their respective fields.
8. Is my information secure with JS LAW? Yes, we take the security and confidentiality of your information very seriously. We use advanced security measures to protect your data and ensure that it is handled with the utmost care and confidentiality. Please review our Privacy Policy for more details.
9. What if my matter requires urgent attention? If your matter requires urgent attention, please contact us directly through our urgent enquiry option on the platform. We will prioritize your matter and ensure it is addressed as quickly as possible.
10. How can I contact JS LAW for further enquiries? You can contact us via email, or through the contact form on our website. Our customer service team is available to assist you with any questions or concerns you may have.
